Episode 1 with Jack Fielder

How do you use AI in a business built around energy, and where should people still make the calls?

In this episode we speak to Jack Fielder, Chief Commercial Officer at myenergi. Jack explains how the company’s products help households see, manage and optimise the energy they produce and use, saving both money and carbon. He also talks about Grid Pay, a new service that pays customers when their home devices help balance the national grid.

Jack splits the company’s approach to AI into two parts: AI in the business and AI in the product. He covers how teams experiment safely with general AI tools, how they share what works across the company, and why he sees this as a data transformation rather than an AI transformation.

We also cover:

Why high UK energy prices make smart, automated optimisation more important for households
Why automation matters more than behaviour change when markets, weather and tariffs are too complex to manage by hand
Where autonomous data pipelines work, and why customer-facing AI still needs a human in the loop
Jack’s view of AI adoption two years from now: used in most workflows, with people still accountable for decisions

A practical conversation for anyone working out how to get real value from data and AI, without losing sight of the people involved.